NHTSA Complaint #11594379 — 2013 RAM 1500

I lost power assist steering while pulling out of my doctor's parking lot yesterday. Fortunately I was able to get the pickup into an adjacent lot, but with much difficulty. I tried numerous times to turn truck off and back on but still no steering. I had a warning light flashing. I then disconnected the negative battery terminal and reconnected it. Warning light still flashed for a bit then went out and power steering worked. I called the dealer who I bought it from new in 2012. Red River Ram in Heber Springs, AR. I spoke with Shane, the service manager. He said they would not work on it because it is over 10 years old. I told him I was scared to drive it but he said he could not help. So I very cautiously drove home and parked. When I went to put the truck in to the garage again no power steering. The truck has had regular scheduled maintenance, stored inside, and only 104,000 miles.