NHTSA Complaint #11594358 — 2021 KIA SELTOS POWER TRAIN

Complaint Details

ODI Number	11594358
Vehicle	2021 KIA SELTOS
Component	POWER TRAIN
Date of Incident	June 14, 2024
Date Filed	June 14, 2024
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

The contact owns a 2021 Kia Seltos. The contact stated while driving 60 MPH and attempting to accelerate, the vehicle briefly jerked before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer and was diagnosed with transmission failure and the contact was informed that the transmission needed to be replaced. The vehicle was repaired, but the failure reoccurred. The contact also stated that the transmission had been replaced 5 times; however, the failure had not been resolved. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 19,000.

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