NHTSA Complaint #11594002 — 2021 FORD EXPLORER
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11594002 |
| Vehicle | 2021 FORD EXPLORER |
| Component | ENGINE AND ENGINE COOLING:EXHAUST SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 60,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
The contact owns a 2021 Ford Explorer. The contact stated that while the vehicle was idling at a traffic light, the vehicle made an abnormally loud sound. The vehicle was taken to the dealer the following day. The dealer diagnosed that both exhaust flex pipes had failed and needed to be replaced. The dealer informed the contact that it was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
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