NHTSA Complaint #11593918 — 2018 RAM 5500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11593918
Vehicle 2018 RAM 5500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

The ABS module has failed. This has caused the service ABS light to come one, the service electronic braking system to come one, and the service electronic throttle control light to come on. The module according to Chrysler is part number 68347099AC which is unavailable at any dealer in the country. We have called many dealers and they have searched for the part to no avail. We have contact Mopar corporate and they told us there is no update on this part. We feel that operating the vehicle is unsafe but we don't know what to do without the part. Chrysler has offered no assistance. I have attached photos of the check engine lights as well as a photo from the scan tool showing the failure of the module - it cannot communicate.

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