NHTSA Complaint #11707514 — 2018 RAM 5500

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number 11707514
Vehicle 2018 RAM 5500
Component SERVICE BRAKES, HYDRAULIC
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

The contact owns a 2018 Ram 5500. The contact received a notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while attempting to come to a complete stop, the vehicle hesitated to respond while the brake pedal was depressed. The ABS and the Traction Control warning lights were intermittently illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

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