NHTSA Complaint #11593760 — 2016 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11593760 |
| Vehicle | 2016 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
water pump failure at 60K miles on a 2016 ford explorer, this model has the most reported water pump failures on record. this is a 15 hour repair job at the dealer, and the same complaint litters the internet. The failure on my vehicle was confirmed by dealer, $4k to fix. Not to mention the mess in my driveway where the coolant expelled without notice. If I drive it, the engine will be damaged, and there goes my car. In 2020 NY and MI class action lawsuits over this issue were settled & closed WITH payment to plaintiffs, yet no recall. WHY? too expensive for Ford? We see safety recall on clips yet nothing on an admitted engine problem than causes stalling or engine damage while running? There's a class action in Canada. Ford is dodging a known defect. Please do something about this.
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