NHTSA Complaint #11593737 — 2022 KIA SORENTO PHEV

The contact owns a 2022 Kia Sorento PHEV. The contact stated the upon starting the vehicle, an abnormally loud revving sound was coming from the engine while the vehicle was idling. Additionally, the contact stated that the vehicle hesitated upon the depression of the accelerator pedal while traveling at various speeds. No warning light was illuminated. The vehicle was initially taken to Seelye Kia of Battle Creek (791 W Dickman Rd, Battle Creek, MI 49037) where the contact was informed that the acceleration issue was normal vehicle operation due to the Hybrid feature. The vehicle was then taken to another dealer where the contact was provided the same issue as the dealer. The contact stated that the hesitation had worsened and had become more frequent. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 20,000.