NHTSA Complaint #11593541 — 2021 HYUNDAI ELANTRA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11593541
Vehicle 2021 HYUNDAI ELANTRA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Since last year around 55k miles, my backup camera has stoped working. The first incident happened as I was about to back out of my garage. I opened the garage door and put my car into reverse. As I looked down at the screen and began to back up, I realized the screen showed me an image of a closed garage door ever though the door was open. Almost as if it had taken a screenshot or froze. The second occurrence was similar except it was when I was parking in a job site parking lot. When I put my car in reverse to park, what came on my screen was the image of the highway about 15 minutes prior. I’ve had several experiences like this where the backup camera freezes, has static-like lines all over the screen, discoloration, or delayed effects. This is dangerous because if someone is looking down at the screen and doesn’t realize the backup camera is giving an incorrect output, this can result in an accident (whether it be a single car or multiple car accident). This is because you can end up hitting something/someone if you get delayed feedback on the camera and don’t realize.

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