NHTSA Complaint #11593525 — 2016 RAM PROMASTER CITY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11593525
Vehicle 2016 RAM PROMASTER CITY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 53,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 53,000.

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