NHTSA Complaint #11447051 — 2016 RAM PROMASTER CITY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11447051
Vehicle	2016 RAM PROMASTER CITY
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2021
Date Filed	January 11, 2022
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact owns a 2016 Ram Promaster City. The contact stated that when the engine battery was low-powered the vehicle's computer system had malfunctioned and the gear shifter could not be switched and the vehicle would not properly accelerate. The vehicle was taken to the local dealer(unknown) who reset the computer system and the failure was remedied. No further information was available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 85,000.

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