NHTSA Complaint #11593488 — 2016 KIA SORENTO ENGINE

Complaint Details

ODI Number	11593488
Vehicle	2016 KIA SORENTO
Component	ENGINE
Date of Incident	May 20, 2024
Date Filed	June 10, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

My engine made a loud knocking sound and started shaking I tried to start after car was cut off but noise was worse. I then called for roadside assistance from my insurance policy. My 100,00 mile warranty is not in effect. My car was towed to my home at an out of pocket cost of$269.07 on May 20, 2024 I have not driven the car since and have been carless. I have spent approximately $1200 dollars on car rentals. I had a mechanic come by my house and he said it sounded like I would need a new engine. I checked on the price and it is out of my reach. I am retired senior citizen and really don't have $2000-$3000 to purchase an engine. I have done all recalls as, my car does not have a trailer hitch. What can be done to help.

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