NHTSA Complaint #11593466 — 2018 HONDA FIT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11593466
Vehicle 2018 HONDA FIT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

VSA, power steering, engine light, and tire sensor light all came on at once. The car was not steering properly. I took the car in May 16, 2024, and they determined that a carbon buildup in the engine was the cause, and said the cylinder also had a misfire. They also said that the car needed a software update. I asked about the recall, because the recall letter I got in the mail states that if the engine light comes on, then it is eligible for repair. But they refused to repair it, claiming that the issue was only due to the carbon buildup, and said they have no parts available. However on my invoice when picking up the car, they listed the recall as if it were part of the repairs. I asked, just to verify, if they repaired it and they said no. I called the Honda number on my recall letter, and they spoke with the main manager at the dealership and told me that they determined the issue with my car wasn't due to the fuel pump recall. So do I have to drive my car until I have issues/until the engine is damaged by this safety issue? That doesn't make sense.

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