NHTSA Complaint #11593422 — 2018 HONDA ODYSSEY

On the week of May 3rd my car began to shift into different gears with no notice or reason while driving, when it would do this it would show a warning signal on the dash that stated"transmission issue!" And the gear letter would flash on the dash. I brought the car in to the dealership it was purchased from (Ira Honda Saco, ME) as the car was shifting into reverse and park while driving causing significant safety issues for myself and my children in the car. When I arrived I was told there was issue with loaners although the service employee was great in helping me find one eventually that day as I'm a solo parent with multiple children. However, when I brought the car I said there was a recall on the transmission for this exact issue. I was told my make model and year matched but not the VIN so it couldn't be the transmission recall/issue. Then I was told the issue was the fuel injectors but that they were not covered by any warranty so I'd need to pay out of pocket. Then I was told it was partially covered and I ended up paying out of pocket for the remainder and was told the car was all set no more issues, it's fixed, completely safe to drive. Now barely 4 weeks later on 6/1024 while driving on the highway the car slams into park with the same exact warning flashing on the dash. The car behind me nearly rear ended me and my seatbelt engaged as I was going 65mph and came to a complete halt, causing bruising to my chest and collar bone. I immediately brought it back to the dealership and they suddenly say it's the transmission (like I said last month) but that it's not under warranty and is $6300 to repair that Honda can't guarantee they can cover with a claim and they also don't have a loaner or any vehicle I can use to safely transport myself or my children. Yet the only reason I am at the dealership with a car that has now twice nearly caused severe injury events or death is due to the dealership's misdiagnosis of the issue and the guarantee the car was fixed