NHTSA Complaint #11593247 — 2023 TESLA MODEL S

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11593247
Vehicle 2023 TESLA MODEL S
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Frunk latch does not open with the first tap due to misdesigned frunk liner trim piece. The only way to open the frunk is after first tap to simultaneously tapping open and pulling the hood upward. It is only feasible using the phone app as the vehicle comes with key-card. This creates a safety concern due to fire crew would have an issue reaching a first responder loop to disconnect a battery located under the hood in case of an accident. The issue was reproduced to Tesla service team but they claimed that it is yet impossible to repair.

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