NHTSA Complaint #11593090 — 2011 KIA SPORTAGE

The contact called on behalf of his girlfriend who owned a 2011 Kia Sportage. The contact stated that his girlfriend parked the vehicle at her driveway residence, and she discovered that the vehicle had caught on fire underneath the front. The fire department was called and the police arrived on the scene later. The fire was extinguished with water. It was unknown if a police report was filed. The vehicle was towed to an impound lot and later was declared a total loss by the insurance company. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. and the contact related the failure to this recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.