NHTSA Complaint #11592944 — 2019 FORD RANGER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11592944
Vehicle 2019 FORD RANGER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

[XXX] my transmission, went out on my 2019 Ford Ranger 4 x 4. I was driving on the interstate in Houston, TX during the Friday afternoon rush-hour, when I completely lost power. It was very difficult to get off the interstate due to the traffic. I had experienced some transmission issues in the week before it failed there had been some jerking, hesitation, and the truck would lurch forward when accelerating from a stopped position and while driving there was harsh shifting. I had checked the transmission fluid and it was normal. There were no warning messages prior to it going out. I had the truck towed to a Ford dealership where I was told the transmission was still under warranty. It took the dealership nine weeks to repair the transmission. It is now one year later, and I have just started experiencing the same harsh shifting on the interstate, jerking and hesitation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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