NHTSA Complaint #11592411 — 2017 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11592411
Vehicle 2017 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

Oil consumption issue. the car was eating 2-2.5 qts per 1,000 miles of oil. Over numerous 1,000 mile tests, it was confirmed my care was eating oil. The dealership did a combustion chamber cleaning, but the car still eats almost 1qt of oil per 1,000. I was actually told by a service advisor not to refill the oil and let the engine blow while I was driving it which is a safety issue. In my research there is a known oil consumption issue and I want Hyundai to replace my engine. I've been trying to get this rectified for almost 8k miles and am at 85K. I feel like Hyundai is trying to get me limp to 100K so my warranty is over.

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