NHTSA Complaint #11592238 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that while driving at 60 MPH, the vehicle hydroplaned as the contact lost control of the vehicle. As the contact struggled to regain control of the vehicle, the rear of the vehicle crashed into the left of the highway retainer wall. As a result, the vehicle spun out across three lanes as the front end of the vehicle hit the right retainer wall. The air bags deployed upon impact; however, both the front driver and front passenger seat belts independently unclipped during the accident. The contact stated that once the vehicle came to a stop after hitting the second wall, both seat belts were unbuckled. Both vehicle occupants were taken to the hospital via an ambulance. The contact was treated for a concussion, pain in the left shoulder, and a torn LCL on the left knee. The passenger suffered a broken right hand, concussion, pain in the neck, and bruising on the torso. A police report was filed. The vehicle was towed from the scene to an independent mechanic where it remained in their possession. Both the dealer and the manufacturer were notified of the failure; the manufacturer gave the contact a case number. The manufacturer then referred the contact to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 118,000.