NHTSA Complaint #11592206 — 2020 HONDA ODYSSEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11592206
Vehicle	2020 HONDA ODYSSEY
Component	ELECTRICAL SYSTEM
Date of Incident	February 12, 2024
Date Filed	June 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Three times now our 2020 Honda Odyssey's entire instrument and infotainment system has gone out - both screens at the same time just don't turn on. Which means we have no MPH gauge or back up camera. It is extremely unsafe to drive without a speedometer and we paid extra to get a van with a backup camera and now we don't even have that. We've taken it to Honda and are getting charged to replace the entire system, even though it is clearly a connection issue (since it turns back on by itself). On the exact same vehicle, the entire right rear shock is completely blown out and needs replaced. Both happened with no warning. Honda is not helping on a vehicle that only has 40,000 miles on it.

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Recent Complaints for the 2020 HONDA ODYSSEY

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