NHTSA Complaint #11592093 — 2022 RAM PROMASTER STRUCTURE:BODY

Complaint Details

ODI Number	11592093
Vehicle	2022 RAM PROMASTER
Component	STRUCTURE:BODY
Date of Incident	June 3, 2024
Date Filed	June 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The engine cowl between the windshield and the hood has been failing since day 1. This is a 2023/2022 Promaster 2500/Winnebago Solis. Winnebago says RAM is responsible and RAM says it is a non issue. The engine bay floods every time it rains. I have to cover it in and out to hopefully prevent engine and computer damage. There are many hundreds of events of flooding and damage with no admission of cowl and windshield damage. With fires becoming more prevalant, I am concerned with a fire, a life threat to me and my family. We need some kind of help. Please check this all over the web. It is a problem for all Promaster. I only get a Non Issue from RAM AND NOTHING FROM Winnebago. I have sent pictures and videos to both. NOTHING BACK. Maybe there are people are knowable in fixing. I believe this is an extremely serious, life threating issue. Water and electricity never mixes. Please HELP.10

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