NHTSA Complaint #11489179 — 2022 RAM PROMASTER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11489179
Vehicle 2022 RAM PROMASTER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I'd like to report a safety issue with the RAM PROMASTER 3500 chassis. Ours is a Winnebago Solis PX Campervan. The sliding van side door is often impossible to open from the inside. There is a plastic lever that doesn't catch and is ineffective. I've been locked in many times after pulling and pulling on it and when the front seats are turned around for camping it's difficult to use the front doors to exit. Obviously, in case of an emergent need to get out of the van, this is dangerous. I've seen many other owners of this model complain of the same issue. I believe its serious enough to require a recall but in any event, it should be redesigned immediately. There has not to my knowledge by inspected by any of the entities you've listed though I don't know if others have complained to them. It is available for inspection. Thank you.

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