NHTSA Complaint #11592063 — 2013 FORD EXPLORER
VISIBILITY:SUN/MOON ROOF ASSEMBLY issue reported to NHTSA
Complaint Details
| ODI Number | 11592063 |
| Vehicle | 2013 FORD EXPLORER |
| Component | VISIBILITY:SUN/MOON ROOF ASSEMBLY |
| Date of Incident | |
| Date Filed | |
| Mileage | 116,414 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
The contact owns a 2013 Ford Explorer. The contact stated that the moonroof was inoperable. The vehicle was taken to the local dealer, where it was diagnosed that the switch and sun/moon roof motor needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer and was informed that there was no Warranty coverage on the vehicle for the failure. The manufacturer contacted and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 116,414.
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