NHTSA Complaint #11591929 — 2015 KIA OPTIMA POWER TRAIN

Complaint Details

ODI Number	11591929
Vehicle	2015 KIA OPTIMA
Component	POWER TRAIN
Date of Incident	December 27, 2021
Date Filed	June 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Driving one day in Dec 2021, and there was a hybrid system warning and vehicle suddenly stopped on the road. Called tow truck. We were unable to put the car in neutral to tow. Had tow truck deliver to dealership for diagnostic and repair. Dealer replaced transmission and stated it was covered under warranty. Finally got vehicle back and warning still pops on dashboard. We’ve taken it back several times and warning randomly appears. Dealership unable to recreate the warning to diagnose. Unable to drive the vehicle over long distances due to safety concerns.

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