NHTSA Complaint #11591794 — 2017 FORD FUSION

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled in the middle of the road and the coolant warning light illuminated. The vehicle was pulled to the side of the road where it was restarted and taken to an independent mechanic where the coolant fluid was inspected and refilled. The contact stated that the next day, the failure reoccurred, and the vehicle was unable to be restarted. The vehicle was towed to a local dealer where it was diagnosed with a water pump failure that caused the engine to malfunction. The vehicle was not repaired. The manufacturer was made aware of the failure however, no assistance was provided. The contact stated that while researching online, the contact became aware of an ongoing failure with similar vehicles. The failure mileage was approximately 67,000.