NHTSA Complaint #11591786 — 2018 TOYOTA HIGHLANDER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11591786
Vehicle 2018 TOYOTA HIGHLANDER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Transaxle/Transmission failed at approx 67000 Miles. Emits a whining sound, very similar to symptoms as other transaxle/transmissions from model yr 2017 covered by the manufacturer for replacement of transaxle/transmission. This vehicle, model year 2018, is not covered by the existing transaxle/transmission replacement program, as explained by the dealership. Yet reviewing many forums, it is said that many of the later 2017/2018 Highlanders received the same transaxle/transmissions as the model year 2017 covered for replacement by the manufacturer, hence they exhibit the same symptoms when they fail. Estimated cost to replace the transaxle/transmission by the dealership $ 8000.00. The manufacturer needs to step up.

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