NHTSA Complaint #11591765 — 2016 INFINITI QX50

The contact owns a 2016 Infiniti QX50. The contact stated that while driving or parked, the “Air Bags Deactivated” and “Seat Belt Detached” warning lights illuminated. The vehicle was taken to an independent mechanic and a local dealer. The independent mechanic performed an electronic reset on the vehicle and the lights were off for one day; however, the failure reoccurred. The independent mechanic related the failure with the NHTSA Campaign Number: 16V244000 (Air Bags) however, the vehicle was not included in the recall. The local dealer diagnosed the vehicle and confirmed a failure with the sensor module for the air bags. The contact approved the repair; however, the vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.