NHTSA Complaint #11591719 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11591719
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	February 25, 2023
Date Filed	May 31, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Engine Knocking, all spark plugs cracked, burning excessive oil. Very dangerous for myself, passengers, and all on the road. In Feb 2023 was on NY interstate when vehicle shacked violently and I started losing control. Luckly, I was able to bring the vehicle safely to the side of the road and wait for it to be towed to Kia dealership. This problem was confirmed and reproduced by the Kia Kingston NY dealership. They just said it was the spark plugs and everything was ok. It was inspected by dealership. They said no major engine issues, but the car keeps getting worse. Now it's having an engine failure code of values misfiring. It's nowhere to be safe to drive now. No warning lights when engine knocking happend and lost control of vehicle in Feb 2023. Oil light turned on due to excessive burn just a few days after an oil change. Check engine light turned on for values misfiring.

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