NHTSA Complaint #11591690 — 2015 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11591690
Vehicle	2015 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	February 21, 2024
Date Filed	May 31, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Windshield - NHTSA Recall 24V031 I received this recall notice in February. It indicated that "when parts are available" Ford will send a follow-up communication. There has been no follow-up communication received. On [XXX] I called the local dealership (Parks Ford of Gainesville FL) and was informed that parts are not yet available. Today is 31MAY24. Why is this taking so long and why has there been no follow-up communication? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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