NHTSA Complaint #11591607 — 2021 HONDA ACCORD

The contact owns a 2021 Honda Accord. The contact stated while driving at an undisclosed low speed, the vehicle lost power steering functionality. The messages "Electric Power Steering Problem" and "See Dealer" were displayed. The contact stated that she pulled to the side of the road. The contact turned off and restarted the vehicle, and the contact was able to continue driving. The contact stated that the failure had been recurring while driving at low speeds. Additionally, the contact stated that the vehicle failed to start while pressing the Push to Start button. The contact stated that the vehicle would start after pressing the Push to Start button for an extended period. The contact stated that the failure recurred intermittently. The contact also stated that the speedometer and odometer were malfunctioning and were displaying inaccurate information. The vehicle was taken to an independent mechanic, where the contact was informed that the failure was not related to the battery, the alternator, or the engine. The vehicle was not diagnosed or repaired. The dealer was notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 14,888.