NHTSA Complaint #11466551 — 2021 HONDA ACCORD

When turning left or right from/into a parking spot a rubbing sound (similar to two pieces of rubber rubbing against each other) can be heard in the cabin and sometimes from the left wheel well area and slightly felt in the steering wheel. No safety issues are currently present at this time but vehicle should not be having this issue in less than a year of ownership. Vehicle has been taken into Hoen Honda in Carlsbad, Ca 5/28/22 12:47pm. Two technicians inspected the vehicle and were unable to replicate/notice the problem but customer is able to replicate it but was not possible to identify source. Noise was not profound so dealer recommended to wait until noise becomes worse to re-diagnose. Customer has a personal mechanic that recommended they take the vehicle to a dealer due to car having 8k miles and still falling under warranty but did not attempt to diagnose or repair vehicle. No warning lamps or component failure has happened yet but symptoms first appeared around January 2022. When reversing the vehicle and slightly applying the brake a loud groaning sound can be heard from the rear brakes. Due to the brakes being a safety component any noise associated with brakes becomes a safety concern. Vehicle was inspected at the same time 5/28/2022 12:47pm as the steering noise at Hoen Honda in Carlsbad, Ca. Brake noise was not able to be replicated by technicians at the time but was recommended to lubricate rear brakes. If issue persisted customer was advised to return to the dealer for further diagnosis. Brake noise was able to be confirmed by customer's mechanic. Customer was advised to take it in to dealer for diagnosis due to vehicle having 8k miles and car still being under warranty. No warning lamps or other symptom prior to the problem. The problem first appeared in January 2022.