NHTSA Complaint #11591593 — 2016 MAZDA CX-9

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11591593
Vehicle 2016 MAZDA CX-9
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2016 Mazda CX-9. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights illuminated. The contact stated after the vehicle cooled off, the was able to be restarted. The contact checked under the vehicle and stated that there was coolant leaking on the ground. The vehicle was taken to an independent mechanic, where it was diagnosed with a coolant leak behind the engine. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 01-002/23. The dealer referred the contact to the manufacturer for assistance. The contact was unable to reach the manufacturer for assistance. The failure mileage was unavailable.

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