NHTSA Complaint #11706610 — 2016 MAZDA CX-9

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11706610
Vehicle 2016 MAZDA CX-9
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I own a 2016 Mazda CX9 Touring FWD (180k miles). Today my car was diagnosed with cracked cylinder head, resulting in coolant and oil leak from the head gasket. While there is a class action settlement about it where Mazda accepted the manufacturing defect, they do not cover the engine repair/cylinder head replacement because my car's mile is over 120k. If it is a manufacturing defect, why year/mile make a difference on the responsibility of the manufacturer? Mazda obviously sold defect vehicles to their customers, and driving these vehicles under this condition is very dangerous! Now, they are expecting me to pay more than $10,000 for a vehicle priced around $6,000!

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