NHTSA Complaint #11591240 — 2021 KIA TELLURIDE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11591240
Vehicle	2021 KIA TELLURIDE
Component	SUSPENSION
Date of Incident	May 13, 2024
Date Filed	May 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

. Cannot drive the vehicle because the rear end bounces up and down and side to side violently making it difficult to control ehile driving. Kia dealership said rear shock absorbers need replacement and Kia warranty does not cover $1800 repair. Kia dealer said this has happened previously. There are many comments on the internet from other Kia Telluride owners about the same problem. I opened a case with Kia Motor Company requesting they cover a portion of the repair given the numerous online complaints, and the obvious safety risks. They refused. Kia is clearly installing defective parts on this vehicle.

Related Complaints for the 2021 KIA TELLURIDE

Other SUSPENSION Complaints

#11704186 — December 10, 2025 — Rear shocks unstable. When on rough roads or small imperfections in the road it’s hard to control vehicle and items/p...

#11688054 — September 18, 2025 — The rear frame of my 2021 Kia Telluride has a broken weld. This is a structural failure that compromises the safety a...

#11681146 — August 17, 2025 — Rear shock failure for the second time. This time in under 9 months. Front crash detection constantly goes off in col...

#11615603 — September 20, 2024 — In the summer of 2023 I started hearing a clunking noise from the rear of the vehicle that became louder when going o...

#11613455 — September 9, 2024 — There is an ongoing problem with the NIVOMAT self-leveling shocks on every model year of this vehicle. The problem oc...

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