NHTSA Complaint #11688054 β 2021 KIA TELLURIDE
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11688054 |
| Vehicle | 2021 KIA TELLURIDE |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
The rear frame of my 2021 Kia Telluride has a broken weld. This is a structural failure that compromises the safety and integrity of the vehicle. The Kia dealership mechanic who inspected it confirmed the weld was defective and also stated they have heard other Tellurides with the same issue. A broken frame weld poses a serious risk to vehicle occupants in the event of a crash and may affect handling, towing, and long-term durability. This appears to be a recurring defect and should be investigated as a potential safety hazard. After several trips to the dealership, for the loud metal to metal type bang, they have replaced struts, rear stab links and shock absorbers. On 9/17/2025 the mechanic was given a list of items to inspect and the dealership informed me that one of the items on the list was to check the frame welds. I was informed that they found the broken weld and have forward pictures to KIA engineers. I was informed that the car is safe to drive and they will get back to me within a couple weeks. They offered me a loaner car but it would be a KIA Soul which is too small for my wife that has bad knees to get in and out of. I do not have pictures of the problem and the dealership didn't want to copy me.
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