NHTSA Complaint #11591229 — 2018 FORD ECOSPORT

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at various speeds, the vehicle began shaking violently. The contact also stated that she observed a grinding noise emanating from the driver's side undercarriage. The vehicle was taken to a dealer but was not diagnosed, and the mechanic stated that the failure was associated with the open recall. The manufacturer was not notified of the failure. The failure mileage was approximately 39,000.