NHTSA Complaint #11590912 — 2010 TOYOTA COROLLA

several weeks After I took my vehicle into the local dealership for the PWMS assembly window panel control switch problem, I realized my door panel and the switch area was loose. I mentioned this after a couple weeks when I really noticed the Window Master Switch mechanism was dropping downward under the panel cover. The dealership did not take me seriously, so it continued to get worse. I should have taken the car back and insisted they fix it. As of today, I cannot use my Key for power entry, i must manually use the key in the door. The power on the windows still works, but the whole master switch assembly is precariously hanging there in the door and the panel that went on top was damaged when they replaced it so now its broken off in pieces and cannot even be used. I am SO unhappy with this dealership, for the many times I have taken my car in for service. I do not want to go back to them at all after the horribly shoddy job they did with the Master Switch and their lack of concern when I told them they put my door back together poorly. Is the work guaranteed, particularly when it's been this long since I took my car in for this recall fix? I take care of my car which at its age only has 38,000 miles on it. I do not want to take it to the same dealership and unfortunately there's not another one close by. Can you help me by demanding a dealership fix my problem before I actually have a fire due to the unprofessional manner in which the dealership handled my recall fix? I wish I had ignored the recall because my car was better off before I took it in.