NHTSA Complaint #11590819 — 2020 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11590819
Vehicle 2020 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Vechile shut down completely on the highway, engine's been replaced twice, Catalytic converter, Turbo was replaced three times, Battery oxygen sensors, timing belt all have been replaced, Along with my wireless charger and Both heaterhouses and splash guard. I recently had my vehicle SERVICED Thirty five hundred miles after NEW engine install The dealership serviced my car didn't reset my service indicator 3 weeks later, my vehicle without warning said Engine overheated, so I pulled over immediately that display went off. My actual thermostat stayed under the center line in between cold and hot. I contacted the dealership and got my vehicle into BE inspected At that time, they said my coolant level was low and both heapeer. Hoses needed to be replaced and my engine needed to be flushed and refilled. I had those services completed. I picked up my car 5/24 it was OK on 5/25 My service indicator pop back on and at that time it was counting 58 days, so even after I brought it to the dealership's attention, they failed to reset it again. So I googled how to reset the service interval and did it myself. And about thirty minutes later, I was driving my car started shaking excessively And Woodin's accelerate, over 20 miles per hour in traffic. I had to put on my hazard lights and get me and my grandson to a safe place so that I could contact the dealership regarding this matter and they stated there was nothing they could do I had to wait until Tuesday I have put in a complaint with the Better Business Bureau, as well as consumer affairs. And also the county attorney's office for. Consumer fraud. This vehicle was misrepresented at the time of sale. It has countless safety issues. I need assistance

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