NHTSA Complaint #11677686 — 2020 HYUNDAI SONATA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11677686
Vehicle 2020 HYUNDAI SONATA
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Whille driving back to Washington state my car check engine light came on and the car shut off while I was driving. I had to have it towed to the nearest city whi ch was Laramie Wyoming. There is no Hyundai dealer had to drive the car once it started back up to Cheyenne Wyoming it was checked. My on star told me there was a problem DTC P0145100 the status had red triangle the DTC power system powertrain and the DTC sub system EMS. I was told and given paperwork by the dealer and was told the car would need major repairs and could take up to 21 days once the work started it would have to he completed there because Hyundai had campaign dealing with my cars problem. I was told I could drive the car home but if the check engine light is flashing pull over immediately. My car is now at the 3rd dealer when I took it to Korum in Puyallup they did not have anyone to diagnose the vehicle only update onboard computer. They said and documented nothing was wrong with the vehicle which is inaccurate. I told Korum about the paperwork from the dealer in Cheyenne they did not so much as look at it. I took the car to the Dealership in Auburn Washington they to had the same findings as Wyoming also there was additional findings which corresponded with the smell of gas and my tank going empty after filling and trying to fill tank because was showing low fuel warning. Pictures were taken of the gas tank which had expanded as well as other pictures of the findings. I was told in Wyoming and Auburn that the code and findings are consistent with the Hyundai campaign

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