NHTSA Complaint #11590680 — 2024 GMC TERRAIN
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11590680 |
| Vehicle | 2024 GMC TERRAIN |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
I was leaving work when my car had trouble accelerating from stop. The engine revved, but the gear would not engage. It happened several more times after I stopped at a light or slowed to get on the highway. It would take a minute or so to engage, and then I could drive the car, but it made it dangerous when trying to merge on to the highway or to make any turns in to traffic. It then happened two more times as I slowed to make turns until my engine light came on as I was turning on to my street. When I finally made it to my house and put it in reverse to back into my driveway, the car wouldn't move at all. I took it to the GMC dealership because it is still under warranty. The next day when I called, they told me a piston shot through the transmission housing which caused a leak of transmission fluid. There is a GM Customer Satisfaction Program release for 2024 GMC Terrains and Arcadias that all have a defect in the transmission housing, which is causing a leak of transmission fluid. I had noticed that, whenever I slowed to make a turn anywhere prior to the engine light coming on, there was some hesitation when trying to accelerate, but I thought it was the design of the transmission and engine.
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