NHTSA Complaint #11687798 — 2024 GMC TERRAIN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11687798
Vehicle 2024 GMC TERRAIN
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 6,766 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2024 GMC Terrain. The contact stated that while his wife was driving at various speeds, the vehicle experienced a loss of automotive power. The check engine and transmission warning lights were illuminated. In addition, the contact's wife attempted to restart the vehicle; however, the gear shifter failed to move from neutral(N) and remained in Low Power Mode. The vehicle was towed to a local dealer, where it was diagnosed, and DTC: P0700 and P073E were retrieved. In addition, the contact related the failure to Technical Service Bulletin: PIP5974E; however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,766.

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