NHTSA Complaint #11590656 — 2014 DODGE DURANGO

The contact owns a 2014 Dodge Durango. The contact stated that upon entering the rear of the vehicle, she became aware that rear passenger seat belts failed to retract. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt assemblies. The vehicle was not repaired. After investigating the failure, the contact related the failure to Warranty Recall X90. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.