NHTSA Complaint #11590642 — 2021 HYUNDAI KONA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11590642
Vehicle 2021 HYUNDAI KONA
Component ENGINE
Date of Incident
Date Filed
Mileage 36,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The contact owns a 2021 Hyundai Kona. The contact stated that on several occasions while driving at various speeds, he observed white smoke emanating from the rear of the vehicle. Additionally, on several occasions, while driving at various speeds, the vehicle lost power and did not accelerate as intended. The vehicle was taken to a dealer where it was diagnosed that an unknown software needed to be updated. The vehicle was repaired but the failure persisted. Lastly, the contact stated that while turned off the vehicle would not turn on. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 36,000.

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