NHTSA Complaint #11590639 — 2023 NISSAN ROGUE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11590639 |
| Vehicle | 2023 NISSAN ROGUE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
While I was driving out of state on [XXX], 2024, the engine light came on and stated "engine malfunction power reduced." Immediately the acceleration to the car was out. I was barely able to go 50 or 60 mph on the highway where everyone else was going 70 or 80 mph. Additionally the AWD light came on saying it was disabled as well. We were able to make it to safety, get a rental car, and then take my car to the nearest Nissan dealership in LaCrosse WI. I left my car there and waited to hear back about what was needed to repair the car. After talking to the service manager, Mike, he indicated he would talk to Nissan Corporate and let me know. Nissan Corporate advise the service team to clean the part in the car (the actuator?) and put it back in and that would fix it. This did not work because as I was driving back home to Mankato MN from LaCrosse WI, the same engine light came on while I was on the same highway going in 70 mph traffic. Again the car would barely go 50 to 60 mph, but we made it to a nearby gas station and called Nissan Roadside assistance. They towed my vehicle to the closest Nissan dealership in Rochester and it's been there since [XXX], 2024. Today's date is May 24, 2024. This dealership service shop has now replaced 3 parts (sensors?) and they were bringing my car back to me today Friday May 24, 2024. They were scheduled to arrive before 11:00am CST. At 11:42pm, I received a text from the service person I've been working with stating that: My car "had the issue again. We call Nissan and they told us to tow it back to our shop, as of right now stay in the rental but will be towed back today." I called the Rochester dealership around 2:00pm to see if they had any updates but they were still waiting for the car to get towed back and they had no other information. There were no other warning or error messages prior to this happening on [XXX], 2024. I've maintained regular maintenance on the car since purchasing the car from the dealer - Dec 2022 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR
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