NHTSA Complaint #11590613 — 2020 BMW X5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11590613
Vehicle	2020 BMW X5
Component	POWER TRAIN
Date of Incident	May 24, 2024
Date Filed	May 24, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

How does a known manufacturing defect ( or the factory-filled transfer case oil does not meet BMW specifications.) Not become a safety concern. The wheels have intermittent power from the transfer case. My car showed the concern at 55k miles and the warranty company made me go through another 12 months of the shuddering issue before replacing. When moving from winter to all season tire it became more noticeable. When setting off from a slope my power loss was even greater causing the front wheels to slip from the shuddering power train. This possess a greater risk on loose paving.

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