NHTSA Complaint #11590492 — 2018 TOYOTA CAMRY

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11590492
Vehicle 2018 TOYOTA CAMRY
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Car was brought to dealership for brake vacuum booster recall. After being assessed it was lowered to the ground and the Front RH Strut /Spring Assembly broke free from the vehicle - The internal portion of the mount was completely rusted apart thus detaching from the outer “shell” of the strut mount leading to a completely unsafe condition that required repair. The vehicle has 145,000 miles and no other signs of rust near this part, parts related too, or on the body panels near this area. Parts have since been replaced and car is operational. Could have caused accident if coil Spring broke free of assembly during regular driving. No warning lights, strange noises or other indicators spoke to how decayed this part was. Not caught during inspection prior to car being purchased 2 yrs ago.

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