NHTSA Complaint #11589959 — 2023 FORD MAVERICK HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11589959
Vehicle 2023 FORD MAVERICK HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

My vehicle stopped while driving down the road. I received the following errors: Gear Selected Will Engage at Low Speed Powertrain malfunction/reduced power Pre-collision assist not available Service engine soon warning Service AdvanceTrac Hill assist not available I was able to pull my vehicle off the road and get it parked. After letting it sit, I was able to get my vehicle started with only an engine light error. I attempted to take my vehicle to Anderson Ford in Rockford and they were confrontational. I just wanted to leave my vehicle and get a loaner, but they wouldn't confirm an issue and told me to leave my vehicle and fend for myself. They must know there's an issue and they want nothing to do with fixing the issue. They were willing to put me at risk instead of trying to help.

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