NHTSA Complaint #11589745 — 2020 HYUNDAI TUCSON

2020 Hyundai Tuscon May I have had numerous incidents where my stereo navigation screen goes black, and then instantly comes back. This happens frequently; whether or not my phone is plugged in. I have stopped plugging my phone into the car. May 1, 2024 As I was backing into my garage this afternoon I started the turn to get into my driveway. I turned the steering wheel tight and it seemed to lock up just like the car had turned itself off. My vehicles main screen went blank along with the stereo navigation. May 16 2024 As I backed into my driveway and straightened my steering wheel position to get into the garage the vehicle screen went black along with the navigation stereo screen I felt the steering wheel tug a little bit along with a knocking noise All lighting quickly came back and then the same exact thing happened again. I then finished backing in and turned the car off. May 18 My husband and I went to the market 1 mile away and as he was backing into the driveway at home the steering wheel locked up then the stereo navigation screen went black and we heard bumping sounds same as before. This happened numerous times in a row going in reverse and forward and we were able to get two videos. After we got the car parked in the garage we tried to open the back hatch to get the groceries out and we were unable to do so manually or with the key fob. At that time, we then noticed that the entire electrical system was down. I then sat in the front seat, tried to turn the car on and it was completely unresponsive. A few seconds later, we were able to open the back hatch along with turning the car on. At this point, we decided to have the car towed in as opposed to driving it in to have it looked at. We have videos of the issue as it happens. But cannot upload to your site