NHTSA Complaint #11589557 — 2023 TOYOTA COROLLA CROSS
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11589557 |
| Vehicle | 2023 TOYOTA COROLLA CROSS |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
My 2023 Corolla cross XLE, at least 5 times since ownership, has experienced a complete engine shut off at stop lights when driving in the rain with windshield wipers on. A message appears on the driver display saying that the engine shut off and the brake needs to be pressed hard and start button must be pushed to start the engine again. It seems to only occur in association with the engine stop/start capability that is engaged when the vehicle comes to a complete stop and the break pedal is pushed extra to engage the engine. This may sound like the normal start/stop function to save fuel, but it is not. Normally, the capability turns the engine back on upon release of the brake pedal. This issue is very different, in that the engine shut down is not normal, and requires in real time traffic, returning the vehicle to park and starting it up again before putting the gear in drive again. This is very dangerous in traffic and needs a recall fix as soon as possible.
Related Complaints for the 2023 TOYOTA COROLLA CROSS
Other ELECTRICAL SYSTEM Complaints
#11688637
I purchased a brand-new 2023 Toyota Corolla Cross LE on [XXX], in St. Croix, Virgin Islands, selling price, $31, 500....
#11688649
ATTACHMENTS OF PICTURES FOR COMPLAINT NUMBER 11688637. [XXX] [XXX] . 2023 Toyota Corolla Cross The scanned pictures ...
#11676618
On [XXX], and again on [XXX], vehicle began beeping while driving on the freeway and flashing the following warning m...
#11670671
While driving at a moderate speed (june 7, 2025), multiple critical systems of the vehicle suddenly failed. Both dash...
#11624051
What component or system failed or malfunctioned, and is it available for inspection upon request? Vehicle horn. It ...
Recent Complaints for the 2023 TOYOTA COROLLA CROSS
#11709165
FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Toyota Corolla Cross. The contact stated that while operating the vehicle, the messages "Syst...
#11694503
AIR BAGS
I noticed that the police report does not mention or investigate the issue of the car’s airbags. This was a major acc...
#11689146
EXTERIOR LIGHTING
SAFETY HAZARD! TAILLIGHTS ARE POORLY DESIGNED: NOT CLEARLY VISABLE AT NIGHT(BAD WEATHER) FOR THE VEHICLES BEHIND. ...
#11688637
ENGINE
I purchased a brand-new 2023 Toyota Corolla Cross LE on [XXX], in St. Croix, Virgin Islands, selling price, $31, 500....