NHTSA Complaint #11589295 — 2017 CHRYSLER PACIFICA

2017 Chrysler Pacifica with roughly 134,000 miles recently started have idling issues. The vehicle has had regular maintenance and always taken into shop when issues arise. When vehicle started idling rough we found out the spark plugs (all 6) needed replaced and should fix the issue. Replaced all 6 plugs within the same week of finding out they needed replacement. Then within a week while driving the engine starts over heating. Heating to upwards of 270 degrees F. As soon as we were able to get off the road and to a safe location to view the engine it was apparent the coolant was empty. Please keep in mind this is checked on a regular basis as is the oil in the vehicle. We replaced the coolant and drove back home. All seemed well. Then the very next day the engine would not start or even turn over. We looked again and the coolant was almost non existent. Had the vehicle towed to repair shop. The coolant had been leaking into the engine causing it to burn up. In the process the engine was seized come to find out and also the head gasket needed replacement. Doing more research once the coolant starts burning in the engine the engine will more than likely need replacement. We are being told to be prepared for the whole engine to need replacement due to coolant issues. If this would have been recalled we would not be in the position to have to replace our entire engine. It would be greatly appreciated if this can be looked into further as we have missed the deadline for the class action lawsuit for this issue.