NHTSA Complaint #11589286 — 2017 NISSAN SENTRA

The contact owns a 2017 Nissan Sentra. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the instrument panel was displayed properly; however, the vehicle failed to start. The vehicle was towed to an independent mechanic; however, the vehicle was not diagnosed or repaired. The contact was instructed by the mechanic to replace the key fob battery, but the failure persisted. The dealer was contacted, but the vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 139,401.